How to Return an Item

Initiating a Return

Returning an item is easier than ever! Please follow these steps to start the online return process:

• Click the Orders & Returns tile from your Dashboard in My Account. 

• Click Return Item next to the item you want to return.

• Provide your return information. Click Submit Return.

• Click Get Label to select your return label delivery, and follow the included instructions to return your item.

  • If you did not elect to use our return shipping label, please make note of your return shipping address and RMA number.

We will also send you a return confirmation via email that includes your UPS return link, and return instructions.

Guest Checkout Return

If you used Guest Checkout to place your order, please follow these steps:

• Create an Overstock account with the same email address you used to place your order.

• Once you create your account, follow the steps above to return your item.

Click here to get started on your return. 

If you want to return an item you received as a gift, Contact Customer Care for assistance.

For more information about returns, please review our Standard Return Policy
International customers, see our International Returns page to learn more.