IT Service Desk Springfield


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Information Technology Services offices in the Learning Commons include the Technology Services Center (TSC) and the IT service desk, Media Services, Academic Technology and the CIO.


Phone: (413) 217-1075 (Important: When leaving a message, be sure to include your FULL NAME, best phone number to reach you, and the specific reason you are calling)

 Email: tsc@springfield.edu

 Technology Services Center, Learning Commons, 1st Floor

Please feel free to visit our Frequently Asked Questions which can be helpful to address some common issues.

Technicians are available via phone to resolve issues from 8:00am to 5:00pm Monday through Friday. 

 Support Hours:  

  • Monday-Thursday   8:00 am to 5:00 pm, 5:00pm to 8:00pm  
  • Friday   8:00 am to 5:00 pm
  • Saturday  9:00 am to 5:00 pm  
  • Sunday   9:00 am to 1:00 pm  

  Note: Device drop-offs or pick-ups are by appointment only.  Note: Student workers providing support.


Learn more here