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“Do Not Honor” Error When I Try to Pay with Credit Card

If you have attempted to pay with Credit Card through our billing payment processor and you have received the following error: Do Not Honor.

This means the financial institution or the Credit Card issuer bank did pass this error to the payment process and for this reason, the payment cannot be processed or approved.

Your Credit Card provider may have closed your account due to a lack of funds. For more details about the problem, you have to contact your bank or financial institution and ask them what’s wrong with it.

Double-check your Credit Card info and update it in your Billing Info. After you verify all the information, you can go to Global Settings>Billing Info, and click Charge Amount Due button again in your Comm100 account.