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Platform
- What we do
  
  Live Chat
  Connect in real-time using text, audio, video, co-browsing, file transfer, and auto-translation.
  
  Bots & Automation
  Customer- and agent-facing bots for expanded scale, efficiency, and productivity.
  
  Ticketing, Messaging & Social
  Email, Twitter, Facebook, WhatsApp Business, SMS and more, all on one easy-to-use platform.
  
  Knowledge Base
  Self-serve answers for your customers, detailed help resources for your agents.
  
  How we do it
  
  Security & Privacy
  SOC 2 Type II, ISO, PCI DSS, HIPAA, and more - because security is non-negotiable.
  
  Integrations
  Connect to your CX ecosystem with off-the-shelf integrations and a highly flexible API.
  
  Analytics
  Convert conversations into data, and data into insights, on every channel.
- What we do
- How we do it
Built for
- Verticals
  
  Higher Education
  
  Banking & Finance
  
  Insurance
  
  State & Local Government
  
  Healthcare Services
  
  Markets
  
  Comm100 for SMB
  
  Comm100 for Enterprise
  
  Test drive Comm100 Chatbots
  
  Take Comm100 Chatbots for a spin to see how they could help your team.
  Test drive
- Verticals
- Use Cases
Customers
Partners
- Comm100 Partners
  
  Forget everything you know about Digital CX and come onboard as an AnytimeCX Partner. The Comm100 Partners Program & Platform provides a partner focused SaaS solution that allows your clients customers to communication anywhere, anyhow and anytime they wish, while providing you the ease of managing their solution.
  Let’s Partner
  
  Partner Program Software Resellers
  Systems Integrators
  ISV’s
  Consultants
  White Label Providers Solutions for Human Resources
  Banking & Finance
  VoIP
  Certified Vertical Partners Partner News & Events Global Partner Map
- Partner Programs
- Solutions for
- Certified Vertical Partners
- Partner News & Events
- Global Partner Map
Resources
- Learn & Connect
  
  eBooks, Videos & Guides
  Get to know our solutions and what they can do for you and your organization.
  
  Customer Stories
  See how Comm100's customers are delivering excellent digital customer experiences with our platform.
  
  Blog
  Best practices and innovative content to help you on your journey to digital CX excellence.
  
  ROI Calculators
  Discover how much money you could save with Comm100 Live Chat, Chatbots & Agent Assist.
  
  Support
  
  Knowledge Base
  Everything you need to know about setting up and using Comm100 and all its features.
  
  Customer Success
  Because your people and processes matter as much as the technology you choose.
  
  Live Chat Benchmark Report 2022
  
  Get the latest live chat benchmark data broken down by team size & industry
  Read more
- Learn & Connect
- Support
  - Knowledge Base
  - Customer Success
Pricing
Book Demo

Find answers in our Knowledge Base

Getting Started Guide

6

Getting Started Guide for Live Chat and Ticketing & Messaging

Getting Started Guide for Live Chat Agents

Getting Started Guide for Ticketing & Messaging

Getting Started Guide for Live Chat

Getting Started Guide for Comm100 Chatbot

and 1 more articles...

Live Chat

169

9

7

17

Desktop & Mobile App

4

Settings & Customizations

77

28

13

History & Reports

14

Ticketing & Messaging

70

Channel Integration

33

Ticket Handling

17

Settings & Customizations

10

10

Bot

54

3

36

7

3

5

Queue Management & Outreach & Others

14

Outreach Management

4

Queue Management

2

3

2

3

Account & Security & Others

24

2

Billing & Agent Management

14

Security & Privacy

8

Troubleshooting FAQ

27

How to Generate a HAR File for Troubleshooting

How to Fix Network Related Issues with Comm100

How to Find My Site ID and Campaign ID

Why Can't I Send WhatsApp Messages?

Why Can’t I Receive WhatsApp Messages?

and 22 more articles...

Release Notes

35

16

14

5

Comm100 Glossary

1

Comm100 Glossary

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