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Comm100 Support > Account & Security & Others > Security & Privacy
Firewall Settings for Comm100 Domains

The Comm100 platform involves a series of domains. To optimize the connectivity between your network and the Comm100 platform and its services, make sure you allow the relevant domains in your firewall settings. Moreover, if you have implemented a Content Security Policy (CSP) on your website, it is essential to whitelist the domains accordingly. This ensures that your visitors can successfully run live chat sessions with you.

Note: If you are using the on-premise solution, the domains to be whitelisted will differ, corresponding to your dedicated deployed domains. If you require additional information, click here to chat with our online support team.


Control Panel domain – dash11.comm100.io 

If your Control Panel domain is dash11.comm100.io, you need to update the firewall for the following domains: 

  • dash11.comm100.io 
  • portal11.comm100.site 
  • api11.comm100.io 
  • chatserver11.comm100.io 
  • max11.comm100.io 
  • file11.comm100download.com 
  • filestandby11.comm100download.com 
  • commonservice.comm100.io 
  • vue.comm100.com 
  • standby.comm100vue.com 
  • route.comm100.com 
  • route1.comm100.com 
  • pciform.comm100.com 
  • secure.comm100.com
  • file11.comm100file.com
  • file11.comm100standbyfile.com

 

Control Panel domain – dash12.comm100.io 

 If your Control Panel domain is dash12.comm100.io, you need to update the firewall for the following domains: 

  • dash12.comm100.io 
  • portal12.comm100.site 
  • api12.comm100.io 
  • chatserver12.comm100.io 
  • max12.comm100.io 
  • file12.comm100download.com 
  • filestandby12.comm100download.com 
  • commonservice.comm100.io 
  • vue.comm100.com 
  • standby.comm100vue.com 
  • route.comm100.com 
  • route1.comm100.com 
  • pciform.comm100.com 
  • secure.comm100.com
  • file12.comm100file.com
  • file12.comm100standbyfile.com 

 

Control Panel domain – dash13.comm100.io 

If your Control Panel domain is dash13.comm100.io, you need to update the firewall for the following domains:

  • dash13.comm100.io 
  • portal13.comm100.site 
  • api13.comm100.io 
  • chatserver13.comm100.io 
  • max13.comm100.io 
  • file13.comm100download.com 
  • filestandby13.comm100download.com 
  • commonservice.comm100.io 
  • vue.comm100.com 
  • standby.comm100vue.com 
  • route.comm100.com 
  • route1.comm100.com 
  • pciform.comm100.com 
  • secure.comm100.com
  • file13.comm100file.com 
  • file13.comm100standbyfile.com 

 

Control Panel domain – dash15.comm100.io 

If your Control Panel domain is dash15.comm100.io, you need to update the firewall for the following domains: 

  • dash15.comm100.io 
  • portal15.comm100.site 
  • api15.comm100.io 
  • chatserver15.comm100.io 
  • max15.comm100.io 
  • file15.comm100download.com 
  • filestandby15.comm100download.com 
  • commonservice.comm100.io 
  • vue.comm100.com 
  • standby.comm100vue.com 
  • route.comm100.com 
  • route1.comm100.com 
  • pciform.comm100.com 
  • secure.comm100.com
  • file15.comm100file.com 
  • file15.comm100standbyfile.com  

 

Control Panel domain – dash17.comm100.io 

If your Control Panel domain is dash17.comm100.io, you need to update the firewall for the following domains: 

  • dash17.comm100.io 
  • portal17.comm100.site 
  • api17.comm100.io 
  • chatserver17.comm100.io 
  • max17.comm100.io 
  • file17.comm100download.com 
  • filestandby17.comm100download.com 
  • commonservice.comm100.io 
  • vue.comm100.com 
  • standby.comm100vue.com 
  • route.comm100.com 
  • route1.comm100.com 
  • pciform.comm100.com 
  • secure.comm100.com
  • file17.comm100file.com 
  • file17.comm100standbyfile.com