Each Comm100 account has a unique site ID. Similarly, each Live Chat campaign has a unique campaign ID. This article helps find your site ID and campaign ID.

Find Site ID

To obtain your site ID, follow these steps:

1. Log in to your Comm100 Control Panel.
2. From the left navigation menu, go to Global Settings > Site > Profile. Your Site ID appears on this page.
   Note:  You can also find the site ID in the URL after login.
   
   

Find Campaign ID

To obtain your campaign ID, follow these steps:

1. Log in to your Comm100 Control Panel.
2. From the left navigation menu, go to Live Chat > Campaign.
3. Expand the campaign dropdown list and open the Manage Campaigns drawer.
4. On the campaign list that appears, locate your campaign and obtain the corresponding ID. You can input keywords to search for your target campaign.