Comm100 Live Chat Webhooks support both HTTP and HTTPS URLs. You will get the call back with the following properties when the Agent Status Changed event occurs.

The data is in JSON format. Here is the introduction of JSON.

Agent changes status to Online

{
   "event":"online",
   "operator_id":1
}

Agent changes status to Away

{
   "event":"away",
   "operator_id":1
}

Agent logs into Agent Console

{
   "event":"login",
   "operator_id":1

}

Agent logs out of Agent Console

{
   "event":"logout",
   "operator_id":1
}