The Audio & Video Chat in Comm100 is built upon the WebRTC communications protocols and application programming interfaces. Below are the supported browsers and platforms for both the agent and visitor sides.
Note: For visitors to initiate the audio and video chat request when using Google Chrome, your website must adopt HTTPS secure web protocol.
Supported Browsers and Corresponding Platforms
- Google Chrome (supported on Windows, macOS, Android).
- Mozilla Firefox (supported on Windows, macOS, Android).
- Safari 11.0 or above (supported on iOS 11, macOS).
That is to say, visitors can also initiate audio and video chat requests via supported browsers even when they are using a mobile device with an Android platform, which really enhances your visitors' chat experience while on the go.