Bonus Issues & Bonus Management
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Bonus Expired
All Bonuses have an expiration date attached to them. Expiry dates vary across each promotion and are outlined in the specificpromotionsterms and conditionsIf you believe your bonus incorrectly expired, please contact customer support and we can look in...
How Much Do I Have Left to Wager on My Bonus?
DesktopGo to 'My Account' by clicking on your funds next to the deposit button.Choose 'Promotions' from the menu. This is where you can track the progress of your bonus. MobileLog in and click on 'Account' at the bottom of the homepage.Choose 'My Bonuse...
Stop Receiving Promotional Communication
If you would like to stop receiving promotional communication, below are the steps required. To start, what device are you using? DesktopFirst, log in to BetHaven via the web.Second, click on your funds, right beside the deposit button. (Top right of y...
I Deleted My Bonus
Please contact support if you have accidentally deleted your bonus.
Didn’t Receive My Welcome Bonus
Please contact support if you have not received your welcome bonus after completing all of the necessary steps.
How to Delete My Bonus
MobileTo delete your bonus first select your profile in the bottom right hand side of your screen.Then select "My Bonuses" in the profile menu.Then click on the bonus you'd like to delete.Click cancel to confirm the cancellation of your bonus. DesktopTo...