Geolocation Device Setup
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Can I Play With Installed Rdp Software?
No, the regulations require you to disable all RDP software. 
Change the Language in the Chat
To switch to English, follow the instructions below.Click on the three dots at the top of the chat screen.Next, click on 'Change Language' to get answers to your questions in English.
Clearing Cookies
Google Chrome On your computer, open Chrome. At the top right, click ‘More’ and then ‘Settings’. Under ‘Privacy and security’,click ‘Cookies and other site data’. Click ‘See all cookies and site data’ and then ‘Remove all’. Confirm by clicking ‘Clear al...
Can I Use BetHaven on My Mobile Device(s)?
Are you wondering how to access BetHaven on your mobile device? We have good news! You can now experience the excitement of BetHaven using our app, or you can access our website on your mobile browser. Here's how: Option 1: Use the BetHaven App  **(Code...
Can I Wager on My Computer or Mobile Device Using a 3G/4G/5G Mobile Internet Connection?
Yes, you can wager on your computer or mobile with any functioning mobile internet connection.  Make sure you enable location services on your device.
How Do I Turn On My iPhone’s Cellular Internet? 
To turn cellular data On or Off, go to Settings, then tap Cellular or Mobile Data. If you’re using an iPad, you might see Settings → Cellular Data. 
How Do I Disable a Proxy Connection on Android?
Go to Settings → Network Internet → Tap and hold connected Wi-Fi → Select  Show advanced options → Go to Proxy → Select None → Save changes. 
What Does It Mean by a Jailbroken Device? What Can I Do With That?
Jailbroken devices are those which have gone through operating system modifications which do not meet the regulatory compliance requirements. Therefore, patrons using jailbroken devices will not be able to wager on BetHaven.
How Do I Get Better Cellular Reception on My Mobile Device?
Poor cell reception could be because of multiple reasons. Generally, it is due to the physical location of the device. Moving the device to a new location away from walls, basements and large structures may provide better reception to the device. 
How Do I Turn On My Android’s Cellular Internet?
Go to “Settings”, then tap “Connections”, then tap “Data Usage”, tap the switch to activate “Mobile Data”. 
Were You Disconnected?
Ouch! Got disconnected in the middle of having great fun? Don't worry. Most of our games have a save game state! This means that if you login again to your BetHaven account from the same device, the game will reload and resume from the position where it...
Report an Issue
Please contact our support team at support@BetHaven.com to report any issues you see with our site. 
How to Change Language on BetHaven
BetHaven is happy to offer our website and app in English and French! Please see the instructions below to change the language:Desktop :You will find the option to change the language at the top right of each page.Mobile :Click on the 3 lines at the top...
How to Delete or Disable Rdps, Flas, VPNs, Vms, or Proxy?
Typically, an application search will allow you to find these applications for deletion. For detailed instructions, please refer to the application’s instructions for their uninstall process. 
Why Does My Device Need to See Wi-Fi/GPS/Gsm (Cellular) Networks?
These services are necessary for geolocation verification, which is needed to play with BetHaven.
How Do I Check That My Computer Has a Wi-Fi Card?
Right-click on the Windows logo on the bottom left → Select ‘Network Connections’ Right-click on ‘Wi-Fi’ → Select ‘Enable.’If your device doesn’t have a Wi-Fi adapter, ‘Wi-Fi’ will likely not be present. 
What Are Wi-Fi Access Points, and How Can My Device Find More?
Wi-Fi Access points are sources your device can connect to for access to a network or internet. Please refer to your device's manual on how to detect Wi-Fi Access Points around you. 
What Does It Mean by a Rooted Device? What Can I Do With That?
Rooted devices are those which have gone through operating system modifications which do not meet the regulatory compliance requirements. Therefore, patrons using a rooted device will not be able to wager on BetHaven. 
How Can I Get Better Wi-Fi Accuracy on My Computer?
Moving to a location with more Wi-Fi Access Points can help with Wi-Fi accuracy.