Login & Account Access
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Account Suspended
We are sorry to hear that you’re having trouble accessing your account at the moment. Please contact support at support@BetHaven.com so we can look into this matter.
Accessing a Deceased Relative's Account
BetHaven is so sorry to hear about your loss. Please contact our support team at support@BetHaven.com and have all available documents ready to prove the identity of the deceased and yourself.
Forgotten Password
DesktopClick on the following link to reset your password: **BetHaven Link**Enter the email address you used to register with BetHaven in the required field, and click “Send Password Reset Link”.Check your email (and Spam/Junk folder) for a message from...
Password Change
DesktopSee below for details on how to change your BetHaven password.Go to “My Profile” by clicking beside the deposit button.Choose “Account Settings” from the menu.Proceed to enter your “New Password” and select “Change Password” when completed.Mobile...
Locked Account
For security reasons, your account might be temporarily locked. Please contact our support team at support@BetHaven.com for more information.
Forgotten Username
If you don’t remember your username, that’s okay. You can log in using the email address associated with your account.
Details Correct But Unable to Log In
Please make sure that the email address and password you entered are correct.The password is case sensitive, so check if your "Caps Lock" key is turned on by mistake.If you have recently changed your password but still can’t log in, please clear cache a...
Two Factor Authentification (2FA)
Two factor Authentication is a great way to ensure the security of your account. You can turn this on in your account settings to have a message sent to your phone number on each log in. You cannot access your account until you have approved the log in ...