Account Verification (KYC)
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Account Verification
As an account holder, you may need to confirm your identity by submitting a valid and non-expired government-issued identity document, proof of address document, and selfie. We accept the following non-expired, government-issued identity documents:Drive...
Proof of Address Documents Accepted by BetHaven
BetHaven may require a proof of address to verify the address on your account.Examples of proof of address documents include the following:Utility billBank statementLease agreementAcceptable proof of address documents must be issued within the last 90 d...
Documents Accepted by BetHaven
BetHaven may ask for documentation to verify your identity when making changes to your account. We may request a photo of any one of these acceptable non-expired, government-issued identity documents:Driver’s LicenseProvincial ID Card (excluding Health ...
Email Verification
Email address validation helps us confirm that the email address on your account is valid. This also helps ensure you have access to the email on your profile.This is particularly important as we send confirmation emails to the registered email address ...
How to Verify My Account (Desktop)
Follow these steps to complete your verification:Login to your BetHaven account.Click on the “Cash Bonus” right beside the “Deposit” button. Click on “Wallet”. In the pop-up window, click on “Withdraw” and then “Verify Now”. If you are not yet verified...
Minimum Age Requirement
You must be at least 19 years of age to open an account with BetHaven. If we are unable to confirm your age through electronic checks, the account will be suspended. In this case, we may request additional documentation for proof of age verification. Cl...
How to Verify My Account (Mobile)
Follow these steps to complete your verification:Login to your BetHaven account.Click “Account” at the bottom of the screen. Click on “Withdraw” and then “Verify Now”. If you are not yet verified, you will see a 'Verify Now' button on the Withdraw page....
How Long Does it Take for My Identity to be Verified and My Account be Approved?
Once you've submitted your identification documents for verification, the verification team works diligently to review and confirm your identity.The verification process can take up to 48 hours. However, in some cases, it might take a bit longer if addi...
Verification Processing Time
The verification team at BetHaven works diligently to review and confirm your identity. This process can take up to 48 hours. However, in some cases, it may take longer if additional information is required, or if there is a high volume of verification ...