We are sorry to hear you are having Geo-location issues. Keep in mind that BetHaven is only available for customers in Canada. 

If you are located in Canada and are still experiencing a location error, please follow these steps:

• Make sure all devices (computer, modem, router, etc.) are turned on and cables (Ethernet, power) are securely plugged in. 
• Restart the device by turning it off, waiting a few seconds, then turning it back on to fix temporary issues. 
• Ensure your internet is working by visiting other websites or doing a speed test. For Wi-Fi, checkyou'reconnected to the right network with good signal strength. 
• Clear cache and cookies in your browser to fix page loading/display problems. 
• Keep your operating system, web browser, and software up to date for bug fixes and better performance. 
• Remove anyVPNsfrom your device completely. Restart your device and try again.
• Try connecting through both the mobile app and the web browser.

If you are still unable to play after following the above steps, please contact our support team at support@BetHaven.com for further assistance.