Geolocation & Location Services
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Yes, enabling location services is mandatory to use BetHaven's services.
GeoComply is a leading geolocation technology provider used by BetHaven to verify your location. This ensures that you are within the legal jurisdiction for online gambling. GeoComply’s sophisticated technology uses a combination of factors to accuratel...
Go to Start Settings Privacy Location.Turn ON "Allow access to location on this device".Turn ON "Allow apps to access your location".Turn ON "Allow desktop apps to access your location if present".
Wi-Fi is not required for our geolocation to work accurately. You can still connect successfully through mobile data or a wired internet connection.
Click the Apple menu in the top left of the Desktop → select System Preferences → select Security Privacy from the list of options → select the Privacy tab → click the padlock icon → check the box beside "Enable Location Services".
Yes, absolutely. GeoComply's technology only verifies your location for the purpose of ensuring regulatory compliance. It does not collect or store any personal information, and your privacy is safeguarded throughout the process.
We are sorry to hear you are having Geo-location issues. Keep in mind that BetHaven is only available for customers in Canada.If you are located in Canada and are still experiencing a location error, please follow these steps:Make sure all devices (comp...
GeoComply uses a combination of advanced technologies, including Wi-Fi, cell tower triangulation, and GPS signals, to determine your precise location.When you access BetHaven sportsbook and casino from your device, GeoComply checks these signals to veri...
Yes, but these programs do not comply with verification requirements, and you will not be allowed to play/wager until such programs are uninstalled and removed from your system.
You need to have Location Services on to enable GPS. To turn on Location services please do the following: Go to "Settings" "Apps" "See all # apps" (where "#" is the number of applications installed on the Android phone) Select the "BetHaven" applicat...
You need to have Location Services on to enable GPS. To turn on Location services please do the following: Go to Settings → Privacy → Location Services .
You certainly can. Please be advised that public Wi-Fi sources may be located outside of the permitted state from time to time. To solve the problem, try connecting to the internet from a new location/connection source.
This may be due to inherent limitations in geolocation capabilities for the device in use. If positioning within the border cannot be confidently verified, wagering will not be possible.Please contact our support team at support@BetHaven.com if you are ...
Please contact support team at support@BetHaven.com so we can investigate and resolve the issue.
Only if that version of the app has the proper geolocation technology. However, we recommend updating to the latest version of the app for the best experience.