Experiencing slow or unstable internet can be frustrating. Before contacting Westie support, try these steps to improve your connection:
Restart your modem and router (if separate) by unplugging them, waiting 30 seconds, then plugging them back in.
Place your modem and router in a central, open area—avoid closets or behind furniture, as this can block Wi-Fi signals.
Disconnect unused devices (such as smart TVs, tablets, or gaming consoles) that may be using bandwidth.
If the following steps don't work, you can connect with a live chat member.