Advanced
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How to Use Event Messages
The Event Messages allow you to define how your Chatbot interact with the visitor under certain circumstances. For example, when a new chat starts or when the Chatbot cannot provide a high confidence answer, the Chatbot can respond with predefined messa...
Can I customize the look of my knowledge base?
Absolutely! Our Knowledge Base allows you to fully customize the CSS code of your knowledge base, and the designs of the following pages: Category Page Article Page Search Results Page 404 Page (Page Not Found) By fully customizing...