Payment Issues
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Sorry to hear your deposit has not entered your account yet.Some banks can put a hold on deposits, please be sure to contact your bank if your deposit has not yet reflected in your Staxxaccount.If your deposit has already been released from your bank bu...
Withdrawal methods will be available after that same method is used to deposit. Please deposit using the method you would like to withdraw with. Once the deposit is complete, that withdrawal method will show up in the withdrawal menu moving forward.
Please contact our customer support  team at support@staxxonline.com for further assistance on your missing deposit.
All funds requested for withdrawal are restricted separately and are not available for game play. If you wish to cancel the withdrawal, you can do so any time from the "My Account" section until it is processed.All withdrawal requests are subject to int...
We are sorry your withdrawal was rejected. This can happen for a few reasons:You have an active bonus:Please play through your bonus or delete it in order to request a withdrawal.You have not fully wagered your recent deposit(s) 1x:You must wager each d...