The default display language of chat buttons and the visitor side windows in Comm100 Live Chat is English. Comm100 also provides pre-defined button images and the visitor side interface text in Simplified Chinese, Spanish, Japanese, Russian, Portuguese, French, German, Bulgarian, Italian, Turkish, Greek, and Dutch to help you simplify the customization.

If your preferred language is not in our pre-defined language list or you want to personalize the interface text, you can also customize the display language of visitor-side windows according to your needs.

Step by Step Instructions

1. Log in to Comm100 Control Panel.
2. From the left navigation menu, click the Live Chat tab.
3. Click the Campaign drop-down menu.
   
   
4. Click Language.
    
5. Click Edit under the Operations column for the language you'd like to modify.
   Note:  If you are using multiple languages for a campaign, customizing the text for the Default Language will automatically trigger translations for the other selected languages. You can further refine these translations as needed. To learn more about how to add multiple languages to a campaign, see this article.
6. Click Save. The changes will take effect immediately.