Setting up your knowledge base starts with creating articles. Comm100 Knowledge Base provides an easy-to-use WYSIWYG editor and allows you to organize articles by category and tag, so that they are easy to find and maintain. 

Step by Step Instructions

To create an article, follow these steps:

1. Log in to your Comm100 account.
2. From the left navigation menu, go to Knowledge Base > Knowledge Bases > Articles.
   
3. Click New Article.
   
4. On the New Article page, input the article title. 
5. Select a category for the article.
6. (Optional) Add tags for the article. The tags help you identify articles from the Knowledge Base backend. Tags are invisible to your readers.
7. (Optional) Select the checkbox to mark the article as Featured. Featured articles appear above the non-featured ones on your knowledge base pages.
   
8. Draft your article content in the HTML editor. If you have drafted the source code of the article elsewhere, you can click the Code View button on the toolbar and paste the code in the editor.
   
9. Click Preview to see how it looks like to your readers.
10. Once the article is ready, change the article status to Published, and then click Save. Articles in Draft mode are invisible on your knowledge base.

The article is created and published successfully.