Find answers in our Knowledge Base
Knowledge Base
5
How to Create an Article
Setting up your knowledge base starts with creating articles. Comm100 Knowledge Base provides an easy-to-use WYSIWYG editor and allows you to organize articles by category and tag, so that they are easy to find and maintain.Step by Step InstructionsTo c...
Can I Customize the Look of My Knowledge Base
Absolutely! Comm100 Knowledge Base allows you to completely customize the CSS code of your knowledge base and the designs of the following pages:Category PageArticle PageSearch Results Page404 Page (Page Not Found)By completely customizing the design, y...
Understanding Multiple Knowledge Bases
Comm100's Knowledge Base system allows you to create multiple knowledge bases. Each knowledge base is entirely separate from the others. Setting up multiple knowledge bases is especially helpful, for example, when you are supporting various products. Ha...
How to Embed Videos in Knowledge Base Articles
Comm100 Knowledge Base supports using videos in articles to enhance reading experience. You can add videos to your articles using an embed code instead of uploading the video files which affects the loading time.Note:To embed a video in your articles, y...
How Does Article Version Control Work
Article version control in Knowledge Base allows you to track changes made to your articles over time. With version control enabled, you can:View the history revisions of your articles.Save your temporary changes of an article while keeping the publishe...
Have more questions?
We are always happy to help
Let’s Talk