Comm100 Knowledge Base supports using videos in articles to enhance reading experience. You can add videos to your articles using an embed code instead of uploading the video files which affects the loading time.
Note: To embed a video in your articles, you need to add it to a third-party video hosting platform like YouTube first. Local videos cannot be used in your knowledge base.
To embed a video, follow these steps:
- From your video hosting platform, get the embed code for your target video. For example, on Youtube, you can click Share and choose Embed to get the code.
- Copy the embed code. You can also modify the embed options such as whether to show play controls as needed.
- Go to your Knowledge Base article, click Code View on the editing bar, and paste the copied embed code to the desired location. You can edit the code to change the video settings such as width, height, or border.
- Click the Code View icon to switch to the normal view. You can find the video embedded in your article.
- Click Preview to check the video effects on your page, then save and publish your changes.
