With Comm100 Live Chat, to view visitors’ information and history, monitor visitors’ activities, or chat with visitors, you need to log in to the Comm100 Agent Console.

Comm100 Agent Console is available on three platforms: Web App, Desktop App and Mobile App.

• If you are using the Web App, you will always get the latest version. All updates will be done automatically. There is no work on your side.
• If you are using the Desktop App, a message box pops up when any update is available. Click Download now in the message box to update your desktop client.
• If you are using the Mobile App, a message box pops up when you log in reminding you to get the latest version.