This release note summarizes the new Signal integration added to Comm100 Ticketing & Messaging.

Signal is a secure messaging application that allows you to send end-to-end encrypted messages, voice calls, and video calls, ensuring that only the intended recipient can access the content. The Signal does not collect your data or store any metadata, ensuring the conversations remain private and anonymous.

You can now receive messages from Signal on your Comm100 platform, thus streamlining your customer service operations and providing an additional layer of security for sensitive conversations.

You can add a Signal account on Comm100 Ticketing & Messaging as a primary or secondary device.

To learn more about integrating the Signal channel, see this article.