It’s live! Access exclusive 2024 live chat benchmark data & see how well your team is performing.

Get the data
Where to Find Telegram App API ID and API Hash

Comm100 supports Telegram integration to enable you to communicate with your customers via Telegram. If you are connecting your Telegram account directly, you need to have a Telegram app and provide the app app_id and app_hash to Comm100 for authentication.

To get the API ID and API hash, follow these steps:

  1. Go to my.telegram.org to log in to your telegram account using your phone number.
  2. Once logged in, access API Development Tools
  3. For first time use, fill out the form to create an app. Then you can see the basic app parameters including the api_id and api_hash parameters.
  4. Copy the App api_id and App api_hash from the page. The parameters are required when you integrate your Telegram account from the Comm100 Control Panel.
    appconfig.png