Ticketing & Messaging

Platform
- Omnichannel
  
  The all-in-one AI-powered omnichannel customer communication platform.
  
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  Live Chat
  
  Connect in real-time with text, audio, video, screen sharing & more.
  
  Bots & Automation
  
  Customer- and agent-facing bots for scalability & efficiency.
  
  Ticketing & Messaging
  
  Email, social media, SMS & more - all from one platform.
  
  Knowledge Base
  
  Self-serve for customers, detailed help resources for agents.
  
  Outreach
  
  Two-way conversational messaging at scale for SMS & email.
  
  Queue Management
  
  Smart, streamlined queueing system with real-time updates.
  
  Voice
  
  Digital collaborative voice solution for inbound & outbound calls.
  
  Booking
  
  Appointment scheduling solution powered by automation.
  
  Security & Privacy
  
  Integrations
  
  Analytics
- Omnichannel
- Live Chat
- Bots & Automation
- Ticketing & Messaging
- Knowledge Base
- Outreach
- Queue Management
- Voice
- Booking
- Security & Privacy
- Integrations
- Analytics
Solutions
- Industries
  
  Higher Education
  
  Support students, faculty, and staff at every stage.
  
  Gaming
  
  Transform player engagement with personalized 24/7 support.
  
  Government
  
  Digital support that your 21st century citizens demand.
  
  Technology
  
  Meet the expectations of your digital-first consumers.
  
  Banking & Finance
  
  Deliver personalized support at scale – securely.
  
  Healthcare
  
  HIPAA-secure communication for stronger patient relationships.
  
  Insurance
  
  Gain a competitive edge with exceptional customer service.
  
  Telecom
  
  Enhance customer communication, exceed expectations.
  
  Manufacturing
  
  Streamline processes and strengthen client relationships.
  
  Solutions for
  
  SMB
  
  Deliver better conversations for a better bottom line.
  
  Enterprise
  
  Create personal experiences at scale.
- Industries
- Solutions for
  - SMB
  - Enterprise
Customers
Partners
- Partner Program
  
  The Comm100 Partner Program guarantees success for all partners, including software resellers, system integrators, ISVs, consultants, and white label providers, with tailored partnership models to suit every type of business.
  
  Let's partner
  
  Solutions for
  
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  Comm100 Partners
  
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- Partner Programs
- Solutions for
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Resources
- Learn & Connect
  
  eBooks, Videos & Guides
  
  Get to know our solutions and what they can do for you and your organization.
  
  Customer Stories
  
  Because your people and processes matter as much as the technology you choose.
  
  Blog
  
  Best practices and innovative content to help you on your journey to digital CX excellence.
  
  ROI Calculator
  
  Discover how much money you could save with Comm100 Live Chat, Chatbots & Agent Assist.
  
  Support
  
  Knowledge Base
  
  Everything you need to know about setting up and using Comm100 and all its features.
  
  Customer Success
  
  Because your people and processes matter as much as the technology you choose.
  
  Featured
  
  Customer Service Industry Trends 2024
  
  Discover the most impactful & lasting trends in 2024 and beyond.
- Learn & Connect
- Support
  - Knowledge Base
  - Customer Success
Pricing
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Comm100 Support > Ticketing & Messaging

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