Ticketing & Messaging

Platform
- Omnichannel
  
  The all-in-one AI-powered omnichannel customer communication platform
  
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  Live Chat
  
  Connect in real-time with text, audio, video, screen sharing & more
  
  Bots & Automation
  
  Customer- and agent-facing bots for scalability & efficiency
  
  Ticketing & Messaging
  
  Email, social media, SMS & more - all from one platform
  
  Knowledge Base
  
  Self-serve for customers, detailed help resources for agents
  
  Outreach
  
  Two-way conversational messaging at scale for SMS & email
  
  Queue Management
  
  Smart, streamlined queueing system with real-time updates
  
  Voice
  
  Digital collaborative voice solution for inbound & outbound calls
  
  Booking
  
  Appointment scheduling solution powered by automation
  
  Security & Privacy
  
  Integrations
  
  Analytics
- Omnichannel
- Live Chat
- Bots & Automation
- Ticketing & Messaging
- Knowledge Base
- Outreach
- Queue Management
- Voice
- Booking
- Security & Privacy
- Integrations
- Analytics
Industries
- Industries
  
  Discover tailored solutions for your industry
  
  Higher Education
  
  Support students, faculty, and staff at every stage
  
  iGaming
  
  Transform player engagement with personalized 24/7 support
  
  Government
  
  Digital support that your 21st century citizens demand
  
  Technology
  
  Meet the expectations of your digital-first consumers
  
  Banking & Finance
  
  Deliver personalized support at scale – securely
  
  Healthcare
  
  HIPAA-secure communication for stronger patient relationships
  
  Insurance
  
  Gain a competitive edge with exceptional customer service
  
  Telecom
  
  Enhance customer communication, exceed expectations
- Higher Education
- iGaming
- Government
- Technology
- Banking & Finance
- Healthcare
- Insurance
- Telecom
Customers
Partners
- Partner Program
  
  The Comm100 Partner Program guarantees success for all partners, including software resellers, system integrators, ISVs, consultants, and white label providers, with tailored partnership models to suit every type of business.
  
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Resources
- Learn & Connect
  
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  Get to know our solutions and what they can do for you and your organization
  
  Customer Stories
  
  Because your people and processes matter as much as the technology you choose
  
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  Best practices and innovative content to help you on your journey to digital CX excellence
  
  ROI Calculator
  
  Discover how much money you could save with Comm100 Live Chat, Chatbots & Agent Assist
  
  Support
  
  Knowledge Base
  
  Everything you need to know about setting up and using Comm100 and all its features
  
  Customer Success
  
  Because your people and processes matter as much as the technology you choose
  
  Featured
  
  Customer Service Industry Trends 2024
  
  Discover the most impactful & lasting trends in 2024 and beyond
- Learn & Connect
- Support
  - Knowledge Base
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Comm100 Support > Ticketing & Messaging

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