💡 It’s live! Access exclusive 2025 live chat benchmarks & see how your team stacks up.

Get the data
Find answers in our Knowledge Base
Knowledge Base
3
Can I customize the look of my knowledge base?
Absolutely! Our Knowledge Base allows you to fully customize the CSS code of your knowledge base, and the designs of the following pages:Category PageArticle PageSearch Results Page404 Page (Page Not Found)By fully customizing the design, it means you c...
Understanding Multiple Knowledge Bases
Comm100's Knowledge Base system allows you to create multiple knowledge bases. Each knowledge base is entirely separate from the others. Setting up multiple knowledge bases is especially helpful, for example, when you are supporting various products. H...
How do I create an article?
Setting up your knowledge base starts with creating articles. Building a repository of articles is simple by using our WYSIWYG editor. You can also organize your knowledge base articles by category and tag, so that they are easy to find and intuitive to...
Have more questions?
We are always happy to help
Let’s Talk