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Best Practices
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Best Practices for Creating a Chatbot
Comm100 enables you to design and create chatbots of NLP and Third-Party bots. This article acquaints you with the best practices to design a bot to help achieve your business goals. Chatbot Naming and Other DetailsChatbot represents the face of your bu...
Best Practices for Creating a Task Bot
Comm100 enables you to design and create actions in the form of a Task Bot to meet your frequent business needs.As a Chatbot is designed to answer complex queries (see Best Practices for Creating a Chatbot), a Task Bot handles simple operations, like bo...
Best Practices for Making Bots Accessible
Comm100 provides Task bots, Chatbots and Voice bots to facilitate customer service on different channels. Bots play a crucial role in enhancing user experience and providing efficient customer support. It is imperative to design your bots with accessibi...
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