This release update provides an overview of the enhancements made to Comm100 Chatbot.

Generative Answers

Generative answers in Comm100 refer to responses generated by our Chatbot through deep learning and analysis of the extensive information sources you provide using Large Language Models (LLMs). These responses are not predefined or stored in a database; they are automatically generated to provide coherent, informative, and contextually relevant outputs that closely resemble the source data.

To learn more about how to use Generative Answers, see this article.

Custom Answers

Intents, Entities, Canned Quick Replies, Collected Leads, and Booked Meetings, which were previously located in separate menus, have now been consolidated under the unified menu Custom Answers.

Learning

Added the Has Generative Answer filter to easily locate visitor questions that are with or without Generative Answers.