Mobile Device Troubleshooting
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Access Point Name (APN) settings are required for your phone to connect to Westie mobile data and send picture messages (MMS). If you are unable to use the internet or send MMS, follow these steps to check and update your APN settings:Note: Menu paths m...
Your SIM card is a small chip that allows your phone to connect to the Westie network for calls, texts, and data. If your phone displays “No SIM” or isn’t connecting to the network, follow these troubleshooting steps:Turn off your phone completely.Locat...