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Queue Management
How Does Queue Management Work
What is Comm100 Queue Management Comm100 Queue Management is a digital solution designed for businesses to handle the queue of customers. The queue solution replaces the traditional "take-a-ticket" system by allowing customers or visitors to enter a qu...
How to Serve Customers in Queue on the Agent Console
In Comm100 Queue Management, after locations and queues are set up on the Control Panel, agents can view and serve customers who have joined the queue. This article walks you through the operations that you can perform to manage the queued customers fro...
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