Payment
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To remove the probation status of your account sooner, you may pay a bid deposit in the amount of $1,000.00. This is held in a non-interest bearing account for 60 days and then returned to you (a $25 processing fee applies). You may send this in the for...
When this happens, Bidder Services encourages the customer to make payment via wire. If the customer insists to make payment via credit card, they can make a rare exception and transfer to Accounting, X4404 (get approval from Steve Wise, Jacinta Evans o...
Here are step-by-step instructions:Step 1: Buyer will see the asset within their "Open Auctions." Note: If it's pending seller approval, there will be a note. Step 2:The buyer checkmarks the asset(s) that they want to pay for, and then they click "Cont...
40% of the sold amount.
Your payment is most likely being declined by your card issuer. If you are paying with a debit card, it is possible that there is a daily transaction limit on your card that you might not be aware of. If you are paying with a credit card or if this is y...
Credit card/PayPal payments may take a few minutes to upload into the system. Wire transfers can take up to three hours. (Ask for bidder name and check winning bids/invoice to see if payment has been received. If payment does not show as received in LEA...
The account holder is responsible for all bidding activity that's associated with the account.
Buyers will send in $1,000 to remove the probation. Upon receipt, the following occurs:Accounting goes into LEAP buyer record, then makes a note, and checkmarks “Customer Service” next to Email, thus spawning an e-mail to Bidder ServicesBidder Services...
Payment instructions are listed on the winning auction page. You can also log in to your account and go to “My Bids.” Follow the instructions to create an invoice and select your payment method. Your payment instructions are based by your method of paym...
Please allow at least 24 hours to receive and apply your wire transfer. Once it has been applied, you will receive the paid notification. If you do not receive it within 24 hours, please notify us, and then we will reach out to Accounting.
Accounting will e-mail Bidder Services, advising that they have received X deposit, and that they need to activate the buyer account.Bidder Services will go into the LEAP buyer record, and then grant the authorized bid restriction, and then manually sen...
If a buyer is seeking a payment extension for a seller who is GovDeals, please instruct them to contact the seller.If a buyer is seeking a payment extension for a seller who is AllSurplus, GoIndustry DoveBid or Network International, please contact the ...
You have 5 business days from the auction end date, unless otherwise stated in the auction listing. If there are payment issues and the deadline cannot be met, you will need to contact the seller to request a payment extension.
Liquidity Services is a large company and processes many payments each day. Your payment can easily get lost, delayed, or misapplied if it is sent as a counter transaction. Occasionally, payments are returned to the sender. Please follow the payment ins...
Are you sending money from outside the United States? If so, your bank uses an intermediary bank in the US to complete the wire transaction process. Liquidity Services' bank does not, under any circumstances, charge a fee for receiving a wire payment.
Accounting does not allow money to “hang out there” without posting. Only in circumstances when the payment received does not match the invoice total. The payment remains in a pending status until the correct amount has been received. In these cases, ac...
Our sellers fall into one of two buckets:FSS = They have Liquidity Services handle the financial services (ex: GovDeals seller - https://leap.lqdt.com/index.cfm?fa=Lookup.ClientInfoacctID=1095)Non-FSS = They handle the financial services (ex: GovDeals s...
No, payments cannot be made over the telephone. You must make payment online.
The funds are not being held by Liquidity Services. If your PayPal account does not have a credit card on file to serve as back up funding, PayPal may hold funds for up to 36 hours before releasing back into your bank account. Same as if you were return...
We are sorry you did not receive a confirmation. We will research your payment. If payment can be confirmed, we will send you and the seller a payment notification.
Yes, a pre-paid card can be used.
No, only one card can be used on the website.
Here are step-by-step instructions: Step 1. My Bids Lots Won Checkmark the "Select" box within the desired asset(s) Checkout Step 2.Choose a payment method, and then follow the prompts.
The GovDeals system automatically sends an email payment notification to both the buyer and seller when payment is received.