Email & SMS

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Email & SMS

How to Add an Email Account into Comm100 Ticketing & Messaging

IntroductionEmail is one of the most popular and effective customer service channel. With Comm100 Ticketing Messaging, you can add your email accounts to Comm100 Ticketing Messaging to provide customer service in the email channel. After successfully ...

How do I set up SMS Integration using Twilio in Comm100 Ticketing & Messaging

Comm100’s SMS integration makes it easy to handle SMS messages sent to your business alongside your other communication channels. The integration allows you to receive SMS messages from your customer and reply to them from inside the Comm100 Agent Conso...

Where Can I Find Twilio Account SID, Auth Token and Phone Number SID

Comm100 allows you to respond to SMS messages sent by your customers through integration with Twilio. To set up this integration, you need to provide the Twilio account SID,Auth token, andPhone number SID from your Twilio Account.Guide to SetupTwilio us...

How do I set up SMS Integration using Telnyx in Comm100 Ticketing & Messaging

Comm100’s SMS integration using Telnyx makes it easy to handle SMS messages sent to your business alongside your other communication channels. The integration allows you to receive SMS messages from your customer and reply from inside the Comm100 Agent ...

Where Can I Find Telnyx API Key and Phone Number

Comm100 allows you to respond to SMS messages sent by your customers through integration with Telnyx. To set up this integration, you need to provide the API Key and Phone number from your Telnyx Account. Step by Step InstructionsTo access Telnyx API Ke...