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Outreach
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Introduction to Comm100 Contact ManagementContact management is essential to managing customer relationships effectively. To help businesses personalize interactions with their customers, Comm100 provides contact management to collect and organize conta...
What is an Outreach CampaignComm100 Outreach is a messaging system that allows organizations to reach out to their customers on a mass level. Based on the Comm100 Contact Management system, outreach campaigns allow you to deliver emails, SMS and WhatsAp...
Contact Management Triggers allow you to apply webhooks to contact-related events. By applying webhooks, you can send contact data to your own system in real time whenever a contact is created, deleted, and so on. To set up webhooks for Comm100 Contact ...
For connected email accounts, Comm100 does not limit the number of emails that you can send every day, whether it be one-on-one ticket replies or bulk emails sent via Outreach Campaigns. However, each email provider has its own rate limits on the number...
Message opt-out refers to the process through which your contacts can choose to stop receiving further communications from you to avoid unwanted messages.Offering an opt-out option not only means you are being compliant with relevant regulations and law...
Comm100 Contact system supports data import and export to help you manage your contact data more efficiently. Importing contact files allows you to update contact data in bulk quickly. If you are using other CRMs like PeopleSoft, you can import the cont...